JAKARTA,Nawacita\u00a0 (31\/8) \u2013 Guna mengoptimalkan pelayanan publik seperti konsultasi dan berbagai perizinan, Kementerian Kelautan dan Perikanan (KKP) menyelenggarakan Forum Konsultasi Publik: Standar Pelayanan Terpadu Satu Pintu (PTSP) KKP yang berlangsung selama 3 hari, 28-30 Agustus 2017 di Jakarta. Forum tersebut dihadiri oleh sekitar 180 stakeholders perizinan dan dipimpin langsung oleh Sekretaris Jenderal KKP Rifky Effendi Hardijanto.<\/p>\n
Adapun stakeholders perizinan yang hadir berasal dari berbagai kalangan pimpinan atau staf perusahaan maupun pengurus asosiasi\/organisasi perikanan baik dari usaha perikanan tangkap, perikanan budidaya, pengolahan produk perikanan, yang terkait juga perijinan usaha kelautan, serta perkarantinaan dan mutu keamanan hasil perikanan<\/p>\n
Rifky menyatakan, PTSP dibentuk dengan tujuan mempermudah stakeholders memperoleh pelayanan baik perizinan kapal, Surat Laik Operasi (SLO), sertifikat kesehatan ikan, budidaya, dan segala jenis kegiatan lain yang berhubungan dengan kelautan dan perikanan dalam satu pintu. Dengan PTSP diharapkan dapat memangkas waktu dan biaya yang harus dikeluarkan stakeholders, dengan memadukan layanan pada berbagai sektor, seperti perikanan tangkap, perikanan budidaya, pengolahan dan pemasaran, karantina, dan sebagainya.<\/p>\n
\u201cHari ini (Red \u2013 Selasa 29\/8) kami sosialisasikan persyaratan-persyaratan untuk mengurus masing-masing perizinan agar dapat Bapak dan Ibu pahami betul. Begitu juga dengan lokasinya. Kalau ada yang tidak dimengerti, silakan ditanyakan, jangan diam saja,\u201d ungkap Rifky saat membuka forum konsultasi publik.<\/p>\n
Menurut Rifky, dengan PTSP, masyarakat dapat mengetahui secara jelas persyaratan-persyaratan yang dibutuhkan untuk masing-masing keperluan, alur atau proses yang harus dilalui, hingga waktu penyelesaian layanan. Intinya, masyarakat dapat memantau dan mengikuti progress permohonan yang diajukan.<\/p>\n
PTSP juga menerima segala bentuk pengaduan, keluhan, ekspektasi, kritik, dan saran dari masyarakat. \u201cKami berusaha memenuhi ekspektasi publik, karena posisi kami sebagai pelayan publik. Kami ingin berusaha memberikan pelayanan yang cepat, tepat, dan memuaskan. Kalau ada hambatan atau kesalahan, dengan masukan dari publik kami berharap dapat memperbaikinya secepat mungkin. Termasuk menentukan skala prioritas, mana yang harus didahulukan,\u201d papar Rifky.<\/p>\n
\u201cJadi dalam forum ini kami mengharapkan input dari Bapak-bapak dan Ibu-ibu sekalian untuk memperbaiki layanan di KKP,\u201d imbuhnya.<\/p>\n
Pada kesempatan tersebut, Rifky juga menekankan PTSP harus bebas dari berbagai bentuk percaloan yang selama ini dikenal sangat erat dengan pungutan liar (Pungli). Hal ini untuk menjaga lembaga dari segala praktik suap dan gratifikasi. \u201cSaya tidak ingin ada OTT (Operasi Tangkap Tangan) di sini, karena OTT itu Bapak Ibu yang ngasih (suap\/gratifikasi) kena, yang terima juga kena. Jangan dikira yang ngasih enggak kena,\u201d jelas Rifky.<\/p>\n
Rifky berharap, PTSP KKP dapat beroperasi seperti Sistem Administrasi Manunggal Satu Atap (Samsat), di mana, PTSP bukan sekadar loket penerima berkas yang kemudian disampaikan ke masing-masing Direktorat Jenderal atau Badan terkait, melainkan harus sudah bisa mengambil keputusan dan menimbang proses bisnis yang melekat pada perizinan atau pengaduan yang masuk. Hal ini dilakukan untuk dapat memahami dan menerapkan ilmu PTSP secara baik dan memperkuat integrasi antara PTSP dengan berbagai gerai pelayanan.<\/p>\n
Rifky pun berpesan agar PTSP dapat merangkum seluruh persyaratan, biaya, dan lamanya proses masing-masing 54 dokumen yang dikeluarkan PTSP KKP, untuk kemudian diumumkan melalui surat edaran, website resmi, dan berbagai sosial media yang dimiliki KKP. Hal ini diperlukan untuk menjaring partisipasi publik demi pelayanan KKP yang lebih baik ke depannya.<\/p>\n
(Humas KKP)\/ deni<\/pre>\n<\/pre>\n","protected":false},"excerpt":{"rendered":"JAKARTA,Nawacita\u00a0 (31\/8) \u2013 Guna mengoptimalkan pelayanan publik seperti konsultasi dan berbagai perizinan, Kementerian Kelautan dan Perikanan (KKP) menyelenggarakan Forum Konsultasi Publik: Standar Pelayanan Terpadu Satu Pintu (PTSP) KKP yang berlangsung selama 3 hari, 28-30 Agustus 2017 di Jakarta. Forum tersebut dihadiri oleh sekitar 180 stakeholders perizinan dan dipimpin langsung oleh Sekretaris Jenderal KKP Rifky Effendi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[493,2],"tags":[3176,3177],"class_list":{"0":"post-9831","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-bumn","7":"category-nasional","8":"tag-pelayanan-publik","9":"tag-ptsp"},"yoast_head":"\n
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