{"id":266827,"date":"2025-11-25T13:32:17","date_gmt":"2025-11-25T06:32:17","guid":{"rendered":"https:\/\/nawacita.co\/?p=266827"},"modified":"2025-11-25T13:38:49","modified_gmt":"2025-11-25T06:38:49","slug":"warga-lebih-percaya-damkar-kapolri-janji-perbaiki-layanan-call-center","status":"publish","type":"post","link":"https:\/\/nawacita.co\/index.php\/2025\/11\/25\/warga-lebih-percaya-damkar-kapolri-janji-perbaiki-layanan-call-center\/","title":{"rendered":"Warga Lebih Percaya Damkar, Kapolri Janji Perbaiki Layanan Call Center"},"content":{"rendered":"

Warga Lebih Percaya Damkar, Kapolri Janji Perbaiki Layanan Call Center<\/h1>\n

Jakarta, Nawacita<\/a><\/strong> | Kapolri Jenderal Listyo Sigit Prabowo merespons sikap masyarakat yang lebih banyak melapor ke pemadam kebakaran (Damkar) dibanding ke polisi ketika butuh bantuan cepat.<\/p>\n

Sigit mengatakan saat ini jajarannya terus berbenah dan melakukan perbaikan untuk merespons cepat setiap ada aduan dari masyarakat. Salah satunya, kata dia, lewat layanan call center 110.<\/p>\n

“Layanan 110 tadi yang nanti akan kami sempurnakan. Harapan kami setiap laporan yang masuk bisa direspons dapat cukup dengan memencet 110 sehingga masyarakat yang melaporkan tidak kecewa,” ujarnya kepada wartawan, dikutip Selasa (25\/11\/2025).<\/p>\n

Baca Juga:\u00a0Viral! Kunci Motor Tertinggal di Jok Terkunci, Dua Perempuan di Bandung Panggil Damkar<\/a><\/strong><\/p>\n

Ia menambahkan setiap laporan yang masuk melalui call center 110 akan langsung ditindaklanjuti oleh petugas Pamapta terdekat.<\/p>\n

“Harapan kita dengan memencet 110 maka respons segera bisa diperoleh. Kehadiran polisi berkait dengan apa yang menjadi pengaduan masyarakat juga segera bisa ditindaklanjuti,” tuturnya.<\/p>\n

Selain memperbaiki respons layanan, Sigit mengatakan pengawasan internal juga akan diperkuat. Khususnya oleh Divisi Propam agar masyarakat punya saluran cepat untuk melaporkan dugaan pelanggaran anggota di lapangan.<\/p>\n

Baca Juga:\u00a0Momen Dramatis Petugas Damkar saat Evakuasi Jari Tangan Bocah di Bandung yang Tersangkut Cetakan Kue<\/a><\/strong><\/p>\n

“Termasuk juga tadi kita memperkuat pengawasan di bidang propam sehingga hampir di semua tempat itu kita tempel pengawasan sehingga begitu masyarakat melihat ada polri yang mungkin melakukan pelanggaran bisa langsung lapor,” jelasnya.<\/p>\n

Lebih lanjut, ia menambahkan pembenahan juga dilakukan melalui peningkatan kapasitas pimpinan. Mulai dari bawah hingga atas agar sesuai dengan kebutuhan masyarakat yang berkembang.<\/p>\n

“Tentunya itu menjadi bagian yang terus-menerus harus kita lakukan perbaikan sesuai dengan kebutuhan masyarakat yang berkembang,” pungkasnya. cnn<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Warga Lebih Percaya Damkar, Kapolri Janji Perbaiki Layanan Call Center Jakarta, Nawacita | Kapolri Jenderal Listyo Sigit Prabowo merespons sikap masyarakat yang lebih banyak melapor ke pemadam kebakaran (Damkar) dibanding ke polisi ketika butuh bantuan cepat. Sigit mengatakan saat ini jajarannya terus berbenah dan melakukan perbaikan untuk merespons cepat setiap ada aduan dari masyarakat. Salah […]<\/p>\n","protected":false},"author":1459,"featured_media":266828,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[39332,43412,59519,104083,28885,111],"class_list":{"0":"post-266827","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-nasional","8":"tag-damkar","9":"tag-kapolri-jenderal-listyo-sigit-prabowo","10":"tag-laporan-masyarakat","11":"tag-layanan-call-center","12":"tag-pemadam-kebakaran","13":"tag-polisi"},"yoast_head":"\nWarga Lebih Percaya Damkar, Kapolri Janji Perbaiki Layanan Call Center<\/title>\n<meta name=\"description\" content=\"Jakarta, Nawacita | Kapolri Jenderal Listyo Sigit Prabowo merespons sikap masyarakat yang lebih banyak melapor ke pemadam kebakaran (Damkar)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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