{"id":237564,"date":"2025-01-22T10:38:59","date_gmt":"2025-01-22T03:38:59","guid":{"rendered":"https:\/\/nawacita.co\/?p=237564"},"modified":"2025-01-22T10:02:25","modified_gmt":"2025-01-22T03:02:25","slug":"banjir-grobogan-pt-kai-jamin-pengembalian-tiket-100-persen-bagi-pelanggan-terdampak","status":"publish","type":"post","link":"https:\/\/nawacita.co\/index.php\/2025\/01\/22\/banjir-grobogan-pt-kai-jamin-pengembalian-tiket-100-persen-bagi-pelanggan-terdampak\/","title":{"rendered":"Banjir Grobogan, PT KAI Jamin Pengembalian Tiket 100 Persen bagi Pelanggan Terdampak"},"content":{"rendered":"

Banjir Grobogan, PT KAI Jamin Pengembalian Tiket 100 Persen bagi Pelanggan Terdampak<\/h1>\n

Jakarta, Nawacita<\/a><\/strong> | PT KAI memastikan pengembalian 100 persen tiket bagi pelanggan yang mengalami pembatalan perjalanan kereta api akibat adanya banjir yang terjadi di Km 32+5\/7 antara Stasiun Gubug – Stasiun Karangjati, Kabupaten Grobogan, Jawa Tengah.<\/p>\n

“Bagi pelanggan yang terdampak akibat pembatalan perjalanan kereta api, maka dapat membatalkan tiketnya di stasiun dan bea tiket akan dikembalikan 100 persen (di luar biaya pemesanan),” kata VP Public Relations KAI Anne Purba dalam pernyataan di Jakarta, Selasa (21\/1).<\/p>\n

PT KAI pun menyampaikan permohonan maaf atas gangguan perjalanan kereta api akibat adanya banjir yang terjadi di daerah tersebut. “KAI menyampaikan permohonan maaf kepada para pelanggan atas gangguan perjalanan ini,” ujar Anne.<\/p>\n

Anne menuturkan bahwa hingga Selasa (21\/1) pukul 22.20 WIB, KAI membatalkan enam perjalanan KA imbas dampak luapan air akibat banjir tersebut.<\/p>\n

\"\"
Banjir di perlintasan kereta api yang terjadi di petak jalan antara Stasiun Gubug dan Stasiun Karangjati, Kabupaten Grobogan, Jawa Tengah, Selasa (21\/1\/2025).<\/figcaption><\/figure>\n

KAI menyebutkan enam perjalanan kereta api yang dibatalkan yakni KA Kedung Sepur (KA 545) lintas Ngrombo \u2013 Semarang Poncol; KA Kedung Sepur (KA 546) lintas Semarang Poncol – Ngrombo; KA Ambarawa (KA 230) lintas Semarang Poncol \u2013 Surabaya Pasar Turi;<\/p>\n

Selanjutnya, KA Ambarawa (KA 229) lintas Surabaya Pasar Turi \u2013 Semarang Poncol; KA Kedung Sepur (KA 548A) lintas Semarang Poncol – Ngrombo; dan KA Kedung Sepur (KA 547) lintas Semarang Poncol – Ngrombo. Saat ini, KAI telah melakukan beragam upaya penanganan dalam mengatasi luapan air di lokasi terdampak. Proses penanganan terus dilakukan secara intensif agar jalur dapat segera normal kembali.<\/p>\n

KAI juga telah mengerahkan puluhan petugas di lapangan yang dilengkapi dengan alat berat, material batu kricak, pasir, bantalan rel, dan besi untuk memperbaiki jalur dan mengatasi luapan air di lokasi terdampak. Anne menambahkan, KAI juga melakukan rekayasa pola operasi dengan mengalihkan rute perjalanan kereta api.<\/p>\n

“Sampai dengan saat ini Pukul 22.20 WIB ada beberapa KA yang mengalami keterlambatan dikarenakan menerapkan pola operasi memutar melewati Stasiun Gambringan-Gundih-Brumbung,” ucapnya.<\/p>\n

Baca Juga:\u00a0KAI Daop 8 Surabaya Catat Lonjakan Penumpang Jelang Akhir Libur Nataru<\/a><\/strong><\/p>\n

Hal ini menyebabkan beberapa perjalanan KA mengalami keterlambatan rata-rata hingga 2 jam. Adapun KA yang mengalami keterlambatan update hingga pukul 22.20 WIB meliputi:<\/p>\n

– KA Blora Jaya lintas gbn-gd
\n– KA Ambarawa lintas lintas gbn-gd
\n– KA Parcel Utara lintas smt-gd
\n– KA Argo Bromo Anggrek lintas sbi-sgu-sk-bbg-smt
\n– KA Sembrani lintas gbn-gd
\n– KA Argo Bromo Anggrek lintas smt-bbg-sk-sbi
\n– KA Sembrani lintas smt-bbg-gd
\n– KA Blambangan Ekspres lintas smt-bbg-gd-sk-sbi
\n– KA Jayabaya lintas sbi-sgu-sk-smc
\n– KA Dharmawangsa Ekspress lintas smt-bbg-gd-sk-sbi
\n– KA Airlangga lintas smc-bbg-gd
\n– KA Gumarang lintas sbi-sgu-sk-gd-bbg-smt
\n– KA Kertajaya lintas smt-bbg-sk-sgu-sbi
\n– KA Harina lintas gbn-gd
\n– KA Pandalungan lintas sbi-sgu-sk-gd-bbg-smt
\n– KA Sembrani lintas gbn-gd
\n– KA Parcel Utara lintas gbn-gd
\n– KA Argo Bromo Anggrek lintas sbi-sgu-sk-gd-bbg-smt
\n– KA Blambangan Ekspress lintas gbn-gd
\n– KA Sembrani lintas smt-bbg-gd-sk-sbi
\n– KA Kertajaya lintas sbi-sgu-sk-gd-bbg-smt
\n– KA Argo Bromo Anggrek lintas smt-bbg-gd-sk-sbi
\n– KA Parcel Utara lintas gbn-gd
\n– KA Dharmawangsa Ekspress lintas gbn-gd
\n– KA Pandalungan lintas smt-bbg-gd
\n– KA Gumarang lintas smt-bbg-sk-sgu-sbi
\n– KA Harina hanya lintas smt-bbg-gd<\/p>\n

KAI akan terus memantau situasi di Lapangan dan memberikan pembaruan informasi secara berkala. Keselamatan dan kenyamanan penumpang adalah prioritas utama.<\/p>\n

“Service recovery juga diberikan kepada para pelanggan dengan keterlambatan KA lebih dari 60 menit, dengan pemberian berupa air mineral hingga makanan berat sesuai dengan ketentuan yang berlaku,\u201d imbuh Anne.<\/p>\n

Untuk informasi lebih lanjut terkait jadwal kereta api atau pengembalian tiket bagi pelanggan terdampak, masyarakat dapat menghubungi layanan media sosial KAI121, e- mail: cs@kai.id, dan Whatsapp KAI121 (0811-1211-1121). hjg<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Banjir Grobogan, PT KAI Jamin Pengembalian Tiket 100 Persen bagi Pelanggan Terdampak Jakarta, Nawacita | PT KAI memastikan pengembalian 100 persen tiket bagi pelanggan yang mengalami pembatalan perjalanan kereta api akibat adanya banjir yang terjadi di Km 32+5\/7 antara Stasiun Gubug – Stasiun Karangjati, Kabupaten Grobogan, Jawa Tengah. “Bagi pelanggan yang terdampak akibat pembatalan perjalanan […]<\/p>\n","protected":false},"author":1459,"featured_media":237566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[493],"tags":[666,75302,72421,89144,731,73099,89145],"class_list":{"0":"post-237564","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bumn","8":"tag-banjir","9":"tag-banjir-grobogan","10":"tag-kabupaten-grobogan","11":"tag-pengembalian-tiket-kereta-api","12":"tag-pt-kai","13":"tag-stasiun-gubug","14":"tag-stasiun-karangjati"},"yoast_head":"\nBanjir Grobogan, PT KAI Jamin Pengembalian Tiket 100 Persen bagi Pelanggan Terdampak<\/title>\n<meta name=\"description\" content=\"Jakarta, Nawacita | PT KAI memastikan pengembalian 100 persen tiket bagi pelanggan yang mengalami pembatalan perjalanan kereta api akibat\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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