{"id":157995,"date":"2023-01-26T10:31:13","date_gmt":"2023-01-26T03:31:13","guid":{"rendered":"https:\/\/nawacita.co\/?p=157995"},"modified":"2023-01-26T10:31:15","modified_gmt":"2023-01-26T03:31:15","slug":"bank-jatim-raih-peringkat-pertama-tujuh-kategori-sle-award-2023","status":"publish","type":"post","link":"https:\/\/nawacita.co\/index.php\/2023\/01\/26\/bank-jatim-raih-peringkat-pertama-tujuh-kategori-sle-award-2023\/","title":{"rendered":"Bank Jatim Raih Peringkat Pertama Tujuh Kategori SLE Award 2023"},"content":{"rendered":"

Bank Jatim Raih Peringkat Pertama Tujuh Kategori SLE Award 2023<\/h1>\n

Jakarta, Nawacita<\/a><\/strong> | PT Bank Pembangunan Daerah Jawa Timur Tbk (bankjatim) meraih peringkat pertama tujuh kategori SLE Award 2023. Kali ini bankjatim berhasil meraih penghargaan dalam ajang 6th Infobank MRI Satisfaction, Loyalty, Engagement And Corporate Reputation Award 2022, yang diselenggarakan oleh Infobank bekerjasama dengan MRI.<\/p>\n

Tidak tanggung-tanggung, bankjatim berhasil meraih peringkat pertama di tujuh kategori Kelompok Bank Pembangunan Daerah.<\/p>\n

Penghargaan yang diterima bankjatim antara lain Peringkat pertama Engagement Index 2023, Peringkat pertama Satisfaction Index 2023, Peringkat Pertama Satisfaction Index 2023 Customer Service, Peringkat pertama Satisfaction Index 2023 Teller, Peringkat pertama Satisfaction Index 2023 Kantor Cabang, Peringkat pertama Satisfaction Index 2023 ATM, serta Peringkat pertama Satisfaction Index 2023 Mobile Banking.<\/p>\n

Penganugerahan penghargaan tersebut diterima secara langsung oleh Direktur Utama bankjatim Busrul Iman bertempat di Hotel Shangri-la Jakarta Rabu (25\/01\/2023).<\/p>\n

\"Penghargaan<\/a>
Penghargaan diterima secara langsung oleh Direktur Utama bankjatim Busrul Iman bertempat di Hotel Shangri-la Jakarta (25\/01\/2023).<\/figcaption><\/figure>\n

Dalam kesempatan tersebut, Busrul Iman mengucapkan terimakasih kepada Infobank dan MRI atas penghargaan yang diberikan kepada bankjatim pada hari ini.<\/p>\n

\u201cPenghargaan ini tentunya menjadi sangat spesial bagi kami mengingat bankjatim terus menunjukkan performa dan kinerja yang terus meningkat. Hal tersebut tentunya sejalan dengan transformasi dan berbagai inovasi yang terus kami lakukan secara massif agar bankjatim tetap kompetitif di era digital,\u201d terang Busrul.<\/p>\n

\u201cKami juga mengucapkan terimakasih yang sebesar-besarnya kepada nasabah, stakeholder serta shareholder atas kepercayaannya yang diberikan kepada Bank Jatim selama ini. Semoga penghargaan ini dapat memotivasi kami untuk terus berkinerja lebih baik, khususnya dalam memberikan pelayanan serta berbagai kemudahan bagi nasabah dan seluruh masyarakat,” imbuh Busrul.<\/p>\n

Penghargaan diberikan berdasarkan hasil survei yang dilakukan oleh MRI bekerja sama Dengan Infobank terhadap 1.437 responden.<\/p>\n

Mereka adalah nasabah bank yang tersebar di delapan kota besar, yakni Jakarta, Surabaya, Bandung, Semarang, Medan, Balikpapan atau Samarinda, Makassar, dan Palembang.<\/p>\n

Survei dilakukan pada rentang Oktober 2022 hingga Desember 2022 dengan menggunakan metode kuantitatif melalui wawancara tatap muka.<\/p>\n

Pengambilan sampel dilakukan dengan metode intercept di area-area publik dan tempat keramaian karena ingin mendapatkan responden pengguna m-banking dari setiap sampel.<\/p>\n

Baca Juga:\u00a0Bank Jatim Awali Tahun 2023 dengan Penyerahan CSR Bank Jatim Peduli<\/a><\/strong><\/p>\n

\u201cSurvei ini juga mengevaluasi secondary bank (bank kedua yang dimiliki responden) yang digunakan responden. Responden kelompok ini ada 20% dari 1.437 responden,\u201d ujar Harry Puspito, Direktur Utama Marketing Research Indonesia, saat memberikan kata sambutan.<\/p>\n

Dalam catatan Biro Riset Infobank, selama dua tahun masa pandemi bank-bank mengalami peningkatan pada transaksi elektronik dan digital banking. Bank-bank dengan layanan elektronik dan digital yang lengkap memberikan kepuasan kepada nasabah.<\/p>\n

\u201cLoyalitas dan keterikatan nasabah menjadi salah satu faktor pendukung bank dalam meningkatkan pendapatan dari fee based income dan mengejar dana murah,” ujar Eko B. Supriyanto, Direktur Biro Riset Infobank.<\/p>\n

“Untuk itu, bank-bank harus mampu melakukan transformasi digital yang memberikan kemudahan kepada nasabahnya dalam melakukan transaksi, sehingga mereka akan menjadi nasabah loyal dan engage,\u201d demikian ujar Eko B. Supriyanto, Direktur Biro Riset Infobank. rmol<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Bank Jatim Raih Peringkat Pertama Tujuh Kategori SLE Award 2023 Jakarta, Nawacita | PT Bank Pembangunan Daerah Jawa Timur Tbk (bankjatim) meraih peringkat pertama tujuh kategori SLE Award 2023. Kali ini bankjatim berhasil meraih penghargaan dalam ajang 6th Infobank MRI Satisfaction, Loyalty, Engagement And Corporate Reputation Award 2022, yang diselenggarakan oleh Infobank bekerjasama dengan MRI. […]<\/p>\n","protected":false},"author":1459,"featured_media":157997,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9596],"tags":[3869,52748,11784,50139,52747],"class_list":{"0":"post-157995","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bumd","8":"tag-bank-jatim","9":"tag-peringkat-pertama-tujuh-kategori-sle-award-2023","10":"tag-pt-bank-jatim","11":"tag-pt-bank-pembangunan-daerah-jawa-timur-tbk-bankjatim","12":"tag-sle-award-2023"},"yoast_head":"\nBank Jatim Raih Peringkat Pertama Tujuh Kategori SLE Award 2023<\/title>\n<meta name=\"description\" content=\"Jakarta, Nawacita | PT Bank Pembangunan Daerah Jawa Timur Tbk (bankjatim) meraih peringkat pertama tujuh kategori SLE Award 2023. 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